Carly Benus was 22 when she hit rock bottom. Living in Ohio, she’d been fired from the umpteenth job she’d held since high school — this one at the Cleveland Airport, where she didn’t even make it through training — and felt worthless as she faced a future of dead ends.

As she drove home on the freeway after losing her job, she became distraught. Sobbing, she yelled at God, “Tell me where to go — I’m tired.” On an impulse, she took an offramp and ended up at a satellite campus of Kent State University. She parked and found her way to the administration building, still in tears.