GOLDENDALE — Klickitat Valley Health (KVH) is providing notice of a recent cyber incident that involved certain patient information.
On Feb. 23, KVH detected unusual activity involving its IT systems. KVH immediately took steps to contain the incident and began an investigation, which included assistance from external cybersecurity experts. KVH also reported the incident to law enforcement. The investigation determined that on Feb. 18, an unauthorized person obtained copies of certain files from their systems.
The data involved varied by individual, but included information such as names, addresses, dates of birth, Social Security numbers, health insurance information, medical record numbers and patient account numbers. Additionally, some information related to care received at KVH was included, such as date(s) of service, physician names and departments, diagnosis and other treatment information. There was no financial account and/or payment card information involved in this incident.
KVH is mailing letters to affected patients and offering complimentary credit monitoring and identity theft protection services to individuals whose Social Security number was involved. Patients are encouraged to review statements they receive from their healthcare providers and health insurer, and immediately report any inaccuracies to the provider or insurer.
For more information on this incident, patients may visit KVH’s website at www.kvhealth.net or call KVH’s dedicated, toll-free call center at 1-855-374-7069, Monday through Friday, between 6 a.m. and 6 p.m.
KVH deeply regrets any concern this incident may cause and is committed to the security of its systems. KVH is continually enhancing the security of its electronic systems and the patient data it maintains to help prevent events such as this from occurring in the future.
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