Portland agency to serve Wasco, Sherman and Hood River counties

“After a market study, the area appears under-served and we believe our quality care model will be a benefit to the community.”

Helping Hands Home Care NW (HHHC) provides in-home care services to elderly and disabled clients throughout the Gorge and Portland metropolitan area. Forsberg believes his company’s model of providing world-class care is key to their success. “Care, consistency, cost, communication and coordination, something we refer to as the five “C’s” are paramount to ensuring the highest levels of care,” he said in the release.

“We are dealing with a vulnerable population that rely on skilled caregivers who provide everything from bathing and medication management, to transportation, housekeeping and mobility assistance.”

The company is unique in that it offers all levels of care at one rate, with skilled caregivers to provide services ranging from two hours to ‘round the clock’ care. In addition to being licensed, bonded and insured, the company coordinates with other providers, communicates with the client and representative and prides themselves on matching the right caregiver with the right client, according to the release.

Mary Gailley, the area’s District Manager, said, “Personality profiles, knowing your caregivers and having in-depth interviews with clients are key to ensuring the clients and caregivers have fulfilling experiences.

“If our caregivers are going to spend time in a client’s home, we want to make sure both parties enjoy each other’s company,” she added in the release.

“Beyond the direct care being provided, the unique relationship can create secondary benefits including better health outcomes and aid in recovery and overall happiness,” she said.

Helping Hands Home Care NW specializes in providing quality in-home care services and is currently accepting all levels of clients.