(BPT) - Companies in most industries need to collect and use data. Especially for enterprises with large volumes of information to manage — with much of it being highly sensitive — the magnitude of managing all that data safely and effectively can seem overwhelming. Information management is especially crucial for organizations in heavily regulated industries like Banking, Financial Services and Insurance (BFSI), health care, legal, government and public sector agencies, among others.
Huge repositories of data from legacy systems and separate information streams that have accumulated over the years result in storage of unstructured data and dark data: large collections of disorganized or unused information that could be redundant or irrelevant, leading to potential risk or compliance issues.
But that untapped data store may also unlock vital insights for any organization, if it could be effectively and efficiently processed, organized and analyzed.
"How can you turn passive assets like unstructured and dark data into active intelligence that could benefit your company?" asked Narasimha Goli, chief product and technology officer, Iron Mountain. "Many organizations typically have vast amounts of data — hundreds of thousands of documents stored across various systems. These files are not just static records; they contain highly valuable hidden insights. You just need the right mechanism to sift through the noise and locate the intelligence within them."
Enter agentic AI
With agentic AI, the next evolution in automation is here and enterprises are rapidly adopting this new technology. Agentic AI uses AI-powered, autonomous agents that can think, learn and make dynamic, context-based decisions to achieve specific goals.
Global leader in information management services Iron Mountain has launched the latest version of its InSight® Digital Experience Platform (DXP), which uses agentic AI to streamline manual document and data processes and unlock actionable insights from unstructured data, all while governing information intelligently and compliantly in a secure, AI-powered data platform, transforming that data into intelligence to ignite productivity.
Here are the results you can achieve for your enterprise from InSight DXP:
Remove the ROT: Streamline data storage and organization by getting rid of the Redundant, Obsolete and Trivial (ROT) content. Improve relevance by de-duplicating records and clearing the clutter.
Improve workflows: The latest InSight DXP platform makes it easier to intelligently structure formerly unstructured data and build AI-ready workflows. Agentic workflows can autonomously navigate complex, multi-step, document-intensive processes, allowing AI agents to uncover insights and patterns that are virtually impossible to find through manual review.
Increase searchability: An AI searchable database streamlines work efficiency. InSight DXP provides a powerful, unified search layer across all your physical and digital assets. This is more than just searching; it uses Knowledge Graphs to understand the relationships between documents and data, enabling the system to answer complex, multi-document questions and deliver immediate, comprehensive insight, supporting faster, more informed decision-making.
Enhance compliance: With 23% of BFSI companies citing regulatory and compliance hurdles as a major roadblock to digital transformation, InSight DXP integrates with Iron Mountain's Policy Center to automatically apply records retention schedules and legal hold rules. The platform can unify and govern digital and physical information, enabling agents to operate on consistent, compliant data across different repositories, formats and jurisdictions.
Protect sensitive information: New personally identifiable information (PII) redaction capabilities further reduce manual effort and minimize compliance risk by automatically detecting and obscuring sensitive data like individual names, account information, Social Security numbers and more.
Humans stay in the loop
Iron Mountain's platform keeps humans and AI agents working together, with humans firmly in command to define decision rights and escalation paths and provide oversight. The system affirms responsible AI use with tactics such as preserving data lineage and audit trails.
Information guides future action
Responsibly and intelligently storing and managing all of its information in the digital age is key to an enterprise's ability to thrive and grow into the future.
"The increasing struggle to store, organize and analyze vast volumes of data can slow down processes and make decisions more difficult for any business," said Goli. "Using the power of AI to manage information effectively on a single, secure platform can help turn formerly unusable or inaccessible data into an intelligent asset to uncover valuable new insights."
Learn how agentic AI can streamline your information management processes at IronMountain.com.
